RapportTech uses the latest training approaches to create real behavioural change. We pride ourselves on our high standards, the practical nature of our training, and the sheer value that we offer. RapportTech has extensive experience in designing and delivering training in-house for when you need the optimal approach for your team or organisation. 

Our flagship open training is the From Expert to Manager programme. The ‘Expert to Manager’ transition is one of the most important in any management career. Moving from being the knowledge expert to managing people can be challenging and may take a surprisingly long time to succeed. This programme will show you how to navigate this transition and become a truly productive and effective people manager in weeks rather than months or years.

Examples of training we have customised for in-house delivery include:

Coaching at Work

Coaching as a style of management and leadership has become a critical factor for effective managers. It is now well understood that coaching is an effective and efficient way to develop individuals, improve performance, build commitment, and increase job satisfaction. This course will give you the essential skills for effective coaching as part of your management skillset.

Team Building with MBTI™ and Belbin Team Roles

The MBTI™ is the leading profiling tool available today. Backed up by over 40 years of rigorous research and a huge library of information, it is one of the most advanced tools for developing self-awareness and Emotional Intelligence.

The Myers-Briggs Type Instrument (MBTI™) is an invaluable tool for team building, for both newly formed and existing teams. It will help team members better understand their own strengths and weaknesses and appreciate differences within a team. It will also help a formed team recognise combined team strengths and weaknesses and what to do about them. The result is much-improved team cohesion, reduced individual stress levels, and enhanced team efficiency and productivity.

Conflict Management and Dealing with Difficult People

Conflict is an inevitable part of any organisation where individuals with different values and working practices have to work side by side. This course will show you how to understand and manage working differences using tried-and-tested concepts and techniques.

Relationship Excellence for Business Development

The success of many organisations heavily depends on their relationships with customers and external suppliers. People do business with people, and managing these relationships effectively can provide a significant competitive edge. This course examines practical and effective tools for building strong rapport with clients and suppliers to ensure optimal performance, customer loyalty, and job satisfaction.